A friendly host, getting the actual info you need at the service desk and no queues for parking, food or coffee. Training and selecting the right people for the task is very much needed. It not only reflects on the outcome of the day, but also allows your team to enjoy the experience. When they know what to do and the right support is provided, their day will be less stressful.
Sometimes multiple training sessions are needed to build the team or because the crew is big. A year of preparation for a big event is not uncommon.
I can train your team. To help them excel at their task and contribute to the flow of the day.